Effective Date: 02-16-2024
Thank you for choosing Kingsmen Collective Scents LLC, For your product needs. We appreciate your business and want to ensure transparency regarding our Refund and Return policies.
There are NO refunds. All sales are final, STORE CREDIT will be credited in the following instances:
Damaged Product:
We will offer a STORE CREDIT for a product that has been damaged during the shipping process only when these steps have been followed:
1.) You must contact us immediately (window for exchanges closes 36 hours after your package has been delivered. Excluding weekends and holidays) with your order number and pictures of the damaged product. DO NOT THROW PRODUCT AWAY BEFORE GETTING IN CONTACT WITH US. We will not offer a credit of any products without proof of damage. Email: kingsmencollectivescents@gmail.com
2.) You must be willing to ship the product back, if asked. We will cover that cost.
